Privacy Policy

When you visit Halepule.com, we collect basic information from you on an opt-in basis. Below you will find details about our data collection.


What information do we collect?


We collect basic information from you (name, email, location) when you register on our site, place an order, subscribe to our newsletter, or fill out a form.


When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our site anonymously.


If you purchase a consultation, or if you join a program or training which includes a consultation, we collect additional data through a wellness questionnaire. This questionnaire covers the details of your past and present health in order to provide you with a thorough consultation and steps to improve your health and well-being.


What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience--your information helps us to better respond to your individual needs.

  • To improve our website--we continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service--your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions--your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails--the email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.


Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.


How do we protect your information?


We implement a variety of security measures to maintain the safety of your personal information when you place an order.


We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.


After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Other personal information, including wellness questionnaires, are stored in a private database that uses advanced security measures to protect your data.


We take the security and privacy of the information you share on wellness questionnaires and updates seriously. We take various steps to secure this information internally, as well as working with a vetted tool called Fillout. To learn more about their privacy and security policies visit here and here.


We keep all data for seven years and then securely destroy all personal information.


How to review or remove your personal information from our files:

If you would like to view or request removal of your personal information that we have on file, please contact .


cookies

What are cookies?

Cookies are small text files stored within your Internet browser, placed there by the websites you visit. In a similar way to many other websites, halepule.com places cookies on your browser to understand more about your visit and to help us enhance your experience.

How does halepule.com use cookies?

Cookies aid various functions, such as keeping track of the items in your shopping bag, learning more about how you reached our site and storing your preferences so that you needn’t enter them upon every visit.

What are the types of cookies?

Statistics cookies help us understand how many visitors we have to the website, how many times they visit and how many times they viewed specific webpages within our site. Although statistics cookies allow us to gather specific information about the pages that you visit and whether you visited halepule.com multiple times, we cannot use them to acquire details such as your name or address.

Marketing cookies Aside from setting cookies ourselves, we also allow carefully selected third parties to set cookies during your visit to our website. These organizations provide us with information on how you use halepule.com. We use these cookies to promote our newest products and latest offers to you on other websites, based on your activity at halepule.com. For example, you may see products that you viewed on halepule.com presented on other websites as you move around the Internet. These cookies collect information about your browsing habits to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert and to help measure the effectiveness of an advertising campaign.

How can I manage my cookies? When you visit our website you will be prompted to allow or restrict cookies. You can also manage your cookie preferences by changing your browser settings so that cookies are not accepted.


Google Analytics tracking

We use Google’s analytics tools to study how customers interact with our website and to improve it accordingly – this is known as website analytics. 


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Online Privacy Policy Only


This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also visit our Terms of use policy establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

Your Consent


By using our site, you consent to our privacy policy.


Changes to our Privacy Policy


If we decide to change our privacy policy, we will post those changes on this page.


This policy was last modified on 15/04/2024.


Contacting Us

If there are any questions regarding this privacy policy, including requests to view or delete your personal information, you may contact us using the information below.

Contact form

Hale Pule Ltd.

160 Robinson Road

#14-04 Singapore Business Federation Centre

Singapore 068914

E-mail: info@halepule.com